Computer plugged in but not charging: How to solve the problem?

Computer plugged in but not charging: How to solve the problem?

Your PC says " Computer plugged in but not charging "? If this problem is new to you, know that there are some who have been dealing with it for years. Have a computer in this state is extremely inconvenient. In this article, find out what causes the problem and how to fix it.

Why does your PC say "Computer plugged in but not charging"?

De battery wear the failure of the charging circuit, including a software problem (pilots or update) and an adapter flaw, there may be many causes of the problem. On Internet, many tutorials tackle the pilots and the disturbance of the system Windows.

If you have this problem, I'll tell you that in most cases the culprit is your battery. This is often where the problem comes from, but not always, which is why we will have to go through several possible solutions. So this is in order to find out the real cause of your problem.

Your battery is out of order

As I tried to say, in this kind of case it is often the battery which is HS Do not look for the meaning too far, your battery is simply Out of service, dead. Unable to establish a normal connection between its charging system and the battery, then your PC reports “Computer plugged in but not charging”.

It should be noted that the presence of the battery is well recognized. But why then the latter does not charge? Maybe your battery was working great in the evening and in the morning you find yourself in this mess! Unfortunately, this is sometimes the case, and worrying.

First of all, it will be necessary to be sure that it is the battery that is causing the problem. For that, if you have a relative with the same type of computer, ask him for his battery (if it is removable). Place it in your computer and try to plug it in. If everything works, then yes it is the battery. If not, then the problem is elsewhere.

To clarify, a computer battery, apart from the battery itself, contains other electronic components. Lithium-ion (Li-ion) batteries contain varying numbers of cells. If only one of the cells loses its potency, it immediately becomes problematic.

In such a case, a person who knows how to locate the affected cell and replace it. It can also be a question of the electronic circuit inside the battery, whether it is lithium-ion or not. Both of these problems are fixable (depending on the extent), but the real solution is to get a new battery.

Your charger or the circuit responsible for charging is faulty

A computer charger can work even if it fails, it just depends on the damage suffered. And, luckily or not, it didn't take long for the problem to be noticed. To power its peripherals and charge its battery, any computer needs a certain amount of power.

If your charger no longer provides the necessary power, this will cause your device to indicate “Computer plugged in but not charging”. It cannot therefore power its peripherals and at the same time charge its battery. Currently, most chargers provide between 18 and 19.5 Volts. There are of course other characteristics to take into account.

To make sure this is the charger failure, try a different charger. But be careful, it will have to be compatible with your computer, a charger can work wonderfully for one computer and damage another. So pay attention to which charger you want to try.

As for the failure of the charging circuit, the latter is unable to properly supply the battery with energy. This circuit acts as the intermediary between the computer / battery and the charger.

Once broken down, it no longer performs its function correctly and a loading problem arises. In some cases, you may end up with a completely unusable computer.

If you've tried a different battery, changed chargers but still nothing, then this is probably the circuit in question. The case is not very serious, it is a familiar breakdown for professionals of this type of maintenance.

Once replaced, your computer will function as new. If it's under warranty, take it to your dealer or a branded service center instead. Otherwise, the guarantee is at stake.

Computer plugged in but not charging: how to solve the problem?

If you think or are sure that the problem is not with your battery, charger, or charging circuit, then this is your operating system who would be guilty. Here are some methods to solve the problem:

Discharge residual energy (static current) from capacitors

Residual energy in your motherboard capacitors may be the source of the problem. To unload it, here are the steps to follow:

  1. Disconnect your computer from the mains and remove the battery.
  2. Press the ignition button for 30 to 40 seconds.
  3. Replace the battery, connect the computer to the mains, and turn it on again.

Turn on the computer to see if the “Computer plugged in but not charging” indication changes to “Computer plugged in, charging”. If that doesn't work, there are other methods. Among them, that consisting in rushing your computer by forcing it to charge the battery. Here are the steps:

  1. Disconnect your computer from the mains and remove the battery.
  2. Press the ignition button for 30 to 40 seconds.
  3. Connect it to the mains, without battery, and switch it on.
  4. Once started, in full use, make sure to reconnect the battery without turning it off. Then see if it finally displays "Plugged in, charging".

Launch the battery troubleshooter

By using the Windows troubleshooter, you can eradicate the problem of connected computer but not charging. By using the tool in question, Windows will automatically detect and resolve the problems.

To use it, go to the control panel and search for " Problem resolution Or search directly from the start menu. From the troubleshooting options, in System and Security, select " Improve power management ».

Windows troubleshooting: Power management

In the utility that will be presented to you, do " Next »To start automatic detection. At the end, the power problems detected and resolved will be displayed to you. You can then exit the utility or, if desired, view full troubleshooting details.

Close the utility and see if your device charges normally. If it still says "Computer plugged in but not charging," then try another of the methods presented in the article.

Update the battery management drivers

On with or without battery, try updating the Windows drivers power and battery management. For this you will not need the internet, all will happen locally. To do this, go to the Windows Device Manager.

If you are under Windows 8 or 10, combine the keys Windows et X. From the list, choose the Gestionnaire de périphériques. On the other hand, if you are on Windows 7, search for “Device Manager” in the Windows menu and launch it.

Once in the manager, double-click on " Batteries To expand the list of its pilots. Click on the first driver and select the update option.

Update battery management drivers

In the next window, select " Find a driver on my computer " or " Browse my computer for driver software ».

Selecting the driver to update

Click on " Choose from a list of pilots ... As shown in the capture above. You will be presented with a driver or driver list (updated). If only one is presented to you, click on it, then on " Next ».

Choose a driver on the computer

If several, do it for the first, then close and come back to do the same for the others. After that, move on to the second power management driver. Go to the "Battery" part of the device manager, click on the second driver and select the update option.

Update battery management drivers

Proceed as for the first. Again, if only one driver is presented to you, click on it, then on " Next ". If several, do it for the first, then close and come back to do the same for the others.

Then restart your computer to see if the problem is resolved.

Uninstall, reinstall the battery drivers

If your PC still says "Computer plugged in but not charging", try uninstalling the Windows drivers responsible for battery management. For that you will have to go once again to the device manager. Make sure your computer is on without a battery.

If you are under Windows 8 or 10, combine the keys Windows et X. From the list, choose the Gestionnaire de périphériques. In Windows 7, search for “Device Manager” in the Windows menu and launch it.

Once in the manager, double-click on " Batteries To expand the list of its pilots.

Uninstall the battery management drivers

As in the screenshot above, click with the right mouse button on both battery drivers and uninstall them one at a time. Don't worry, the uninstallation will not be final.

This is in fact their temporary deactivation, at startup the drivers will reactivate. After that, shut down your computer, unplug the charger, and replace the battery. Switch it on (without connection to the mains) and, once switched on, reconnect the charger to see if it no longer indicates "Computer plugged in but not charging". To see if it finally loads correctly.

Computer plugged in but not charging: what advice?

It is possible that the cause of your problem is different and insensitive to all the suggested methods. If, despite all the operations, the message "Computer plugged in but not charging" is still displayed, go to a maintenance professional.

If your computer is under warranty, it would be prudent, and beneficial for you, to go to your vendor or to one of your manufacturer's service centers instead.

This case of not charging the battery is one of the most annoying issues that a laptop user can experience. Especially since a laptop should not be subjected to extinctions (sudden if the battery has reached 0%). Whether it is in the event of unintentional or intentional disconnection of the cable or even in the event of another problem.

0 comments
  1. It happens that the electrical plug is no longer properly inserted into the socket due to cleaning, vacuuming or sweeping. In these cases, you can try to turn off the computer, unplug it and recharge it at another electrical outlet. You can also go to a repairer of computer equipment. In this case, a repairman explained the problem to me.

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